Privacy Policy

Your privacy matters to us. This page explains, in simple terms, what information we collect on lenskandy.com and how we use it. This policy covers only our website  not information collected offline or through any other channel.

By using our website, you're agreeing to this Privacy Policy.

What information we collect

We'll always make it clear at the time we ask, why we need any personal information from you. In general, this can include:

•     Your name, email address, and phone number, if you contact us or create an account.

•     Any message or attachment you send us when you reach out.

•     Basic technical details like your IP address, browser type, and pages visited collected automatically through standard log files, the same way most websites do. This isn't linked to your identity; it just helps us understand site usage and fix issues.

How we use your information

•     To run, maintain, and improve our website.

•     To understand how visitors use our site, so we can make it better.

•     To develop new products, features, and services.

•     To communicate with you for customer support, order updates, or occasional marketing (which you can opt out of anytime).

•     To detect and prevent fraud.

Cookies and third-party ads

Like most websites, we use cookies to improve your browsing experience. Some of our advertising partners may also place cookies through our site to show you relevant ads we don't control these directly, so we'd recommend checking their own privacy policies if you want more detail. You can disable cookies anytime through your browser settings.

Your rights

Depending on where you're located, you may have rights such as:

•     Asking us what personal data we hold about you, and getting a copy of it.

•     Asking us to correct any information that's inaccurate or incomplete.

•     Asking us to delete your personal data.

•     Asking us to limit how we use your data, or objecting to certain uses.

•     Asking us to transfer your data to another provider (data portability).

If you'd like to exercise any of these rights, just contact us we aim to respond within one month.

Children's privacy

We don't knowingly collect personal information from children under 13. If you believe your child has shared personal details with us, please reach out and we'll remove it promptly.

Questions?

If you have any questions about this Privacy Policy, feel free to contact our support team.